Meta Gives Muse Email Addresses, Video Calls, and Computer Access

Meta is rapidly expanding the capabilities of Muse, its recently launched AI agent, announcing a set of updates today that make the bot more capable and give users more ways to interact with it.

The most consequential change: Muse agents are getting their own email addresses. According to the announcement, agents will use these addresses to accomplish tasks on a user's behalf. Users will also be able to communicate with their Muse agent through the same email addresses, turning what was previously a chat-only product into something closer to a persistent digital assistant that can operate where much of everyday work actually happens — in the inbox.

The second major update affects the Muse Mac app, which Meta launched recently. The desktop application will gain the ability to use your computer. That means Muse is moving from answering questions to taking actions directly on a user's machine, a shift that puts Meta in more direct competition with agentic AI products from OpenAI, Google, and Anthropic, all of which are racing to demonstrate that AI systems can reliably operate software rather than merely talk about it.

The third update changes how people talk to Muse at all. Since launch, the primary interface for Muse has been a chat window. That will change: Meta says users will soon be able to video call their Muse agent. The company did not detail in the announcement exactly how the video calling experience will work — whether Muse will appear as an animated character, a photorealistic avatar, or something else — but the feature signals Meta's continued interest in making AI interaction feel more personal and continuous, echoing its longer-term investments in AI companions across its apps.

Taken together, the three updates sketch a clear product trajectory. Muse launched as a conversational agent. It is becoming a multi-channel assistant: one that can be reached by chat, by email, and by video, and that can act not just in conversation but on a device. Each new channel also expands the surface area Muse can work across, which is the core value proposition of the agentic AI category that has dominated industry roadmaps over the past two years.

The stakes are significant. Meta is betting that consumer AI agents will become a primary computing interface, and it is shipping changes to Muse at a pace — the Mac app launched only recently, and today's updates already extend it — that suggests the company sees a narrow window to establish Muse as a default assistant before rivals lock in user habits. Email access and computer control in particular move Muse closer to handling real workflows, the capability most likely to determine whether AI agents become everyday tools or novelties.

What comes next will depend on execution. Granting an AI agent an email address and control over a computer raises obvious reliability and security questions that Meta will need to answer as the features roll out. For now, Meta has committed to the direction: Muse is no longer just a chatbot you talk to, but an agent designed to be reached — and to act — almost anywhere.

(This article is based on a truncated source report; details of the video calling feature were not fully specified in the original announcement.)